Car insurance is essential for UK drivers, but choosing the right policy can be tricky. Aviva stands out by offering flexible, easy-to-manage options, including cover for daily commutes, electric cars, and multi-car households—all with eco-conscious choices for drivers who care about their carbon footprint.
What is Aviva Car Insurance?
Aviva is a well-known UK car insurer, offering flexible, easy-to-manage policies that suit different driving needs. Whether you’re a learner, a daily commuter, or insuring multiple family cars, they provide simple options you can handle online or over the phone.
Aviva Car Insurance is a UK-based provider offering comprehensive, third-party, and theft coverage with flexible policies, add-ons, and online services. They also support electric vehicle drivers and offer eco-conscious choices, making them a good fit for modern, environmentally aware motorists.
How Does Aviva Car Insurance Work?
Aviva offers flexible, easy-to-manage car insurance with quick online quotes and 24/7 claims support. You can also get help via phone, Twitter, or Facebook.
Aviva Zero and AvivaPlus are great for those who prefer managing everything digitally. They offer simple, paperless policies with easy online updates.
Young drivers can choose telematics (black box) insurance to track safe driving and possibly lower costs. EV owners also get unique roadside support, including emergency battery charging.
Car Insurance Choices with Aviva
Aviva offers a full range of policies to suit different driving needs. Each option comes with its own level of protection and flexibility.
Comprehensive Car Insurance
Aviva’s comprehensive cover offers the highest level of protection, covering damage to your car, other vehicles, theft, fire, and windscreen damage. Extras like a courtesy car and breakdown cover can be added, and drivers over 25 may be allowed to drive other cars on a third-party basis.
Third-Party, Fire and Theft
This level of cover protects you if you damage someone else’s car or property, and it also covers your own car if it’s stolen or damaged by fire. It’s a step up from basic third-party insurance but doesn’t offer the full range of benefits found in comprehensive policies.
Third-Party Only
The most basic level of insurance required by law. This covers damage to other people’s vehicles and property but provides no protection for your own car, even if it’s stolen or involved in an accident.
Aviva Zero
Aviva Zero is a digital, eco-friendly car insurance that offsets your first 1,000 miles. If you offset half your remaining miles, Aviva matches it. It’s fully online, paperless, and easy to manage.
Electric Car Insurance
Aviva’s electric vehicle cover goes beyond standard insurance by including protection for EV-specific equipment like charging cables and wall boxes. It also offers on-the-spot roadside charging if you run out of battery mid-journey—something that’s not always included by other insurers.
Multicar Insurance
Aviva’s multicar policy lets you insure up to five cars at one address, with discounts on each. It also allows you to sync renewal dates for easier management across all vehicles.
Telematics (Black Box) Insurance
Aviva’s telematics insurance tracks driving habits like speed and braking, giving young drivers a safety score. Safer driving can lead to lower renewal premiums, and drivers can track progress and get tips through a free app.
Aviva Car Insurance vs. Aviva Zero Car Insurance:
Aviva offers two main types of car insurance, and the best choice depends on what kind of driver you are.
Standard Aviva Car Insurance gives you flexibility. You can add extras like breakdown cover or a courtesy car if your vehicle’s in the garage. Plus, you can call or get help online—perfect if you like having the option to speak to someone when things go wrong.
Aviva Zero is completely digital and paper-free. It’s super simple, fast to manage, and great for drivers who want to reduce their carbon footprint. There are no extra add-ons, and you’ll manage everything yourself online.
If you prefer custom options and a bit of support, the standard policy is probably for you. But if you’re after a no-fuss, eco-friendly, online-only insurance, Aviva Zero could be your perfect match.
Benefits of Aviva Car Insurance
Choosing car insurance isn’t just about price—it’s about real support. Many UK drivers pick Aviva for flexible cover and everyday perks that make driving easier.
- Always there when you need them: Aviva’s 24/7 claims support means help is just a call away, day or night.
- Multicar savings made simple: Families can insure multiple cars under one easy policy with a shared renewal date.
- Peace of mind for EV drivers: Emergency roadside battery charging is available if you run out of power unexpectedly.
- Eco-friendly without the effort: Aviva Zero automatically offsets the first 1,000 miles you drive, helping the planet while you drive.
- Rewards for safe drivers: Young drivers using telematics can earn discounts by building good driving habits.
Real experience:
- Emma from Leeds loved updating her policy online quickly when she changed cars—no waiting, no hassle.
- Tom from Birmingham was grateful for Aviva’s fast EV roadside rescue when his battery ran flat.
- Lisa’s family in Bristol saved money by insuring all their cars together, keeping everything simple with one renewal date.
How Much Does Aviva Car Insurance Cost?
Aviva’s car insurance prices aren’t one-size-fits-all. Factors like your age, driving experience, and the type of car you own can make a big difference. Younger drivers, especially under 25, usually pay more.
Where you live also matters. Busy cities or areas with more accidents or thefts can push up your premium. Lower annual mileage can help bring your costs down.
Aviva also rewards safer habits. Drivers using telematics can see their premiums drop if they consistently drive well. Multicar discounts and Aviva Zero’s lower-cost, self-managed policies can offer extra ways to save.
How to Contact Aviva Car Insurance?
Aviva offers multiple ways to get in touch, depending on your policy type and what you need.
- Customer Service: Call 0345 030 7077. Lines are open Monday to Friday (8am–6pm), Saturday (9am–3pm), and Sunday (10am–2pm).
- Claims Helpline: Available 24/7 at 0345 030 6925.
- Policy Changes or Cancellations: Call 0345 030 6984 during customer service hours.
- Aviva Zero and AvivaPlus: Fully managed online through your Aviva account. These policies don’t offer phone support for changes or cancellations.
- Social Media: You can also contact Aviva via Twitter or Facebook for quicker queries.
Most people find managing their policies online to be the fastest way, especially when using Aviva’s simple account dashboard.
Why UK Drivers Choose Aviva?
Aviva car insurance stands out for its flexibility, ease of use, and practical benefits. Whether you’re looking for multicar savings, eco-friendly options like Aviva Zero, or support for electric vehicles, Aviva offers reliable cover with modern, driver-focused features.
It’s a solid choice for UK drivers who want simple, effective, and easily managed car insurance.
