Nearly 300 jobs have been lost in South Wales after Consumer Energy Solutions (CES) confirmed it has entered administration, forcing the company to stop trading immediately.
The Swansea- and Treorchy-based energy firm said it was no longer able to continue operating, bringing uncertainty to hundreds of workers and customers across the region.
The closure adds to mounting concerns about stability within the UK’s domestic energy and home improvement sector.
What led Consumer Energy Solutions into administration?
Consumer Energy Solutions formally entered administration on 9 January 2026, according to a notice published on the company’s website.
James Saunders and Michael Lennon of KR8 Advisory Limited were appointed as Joint Administrators to oversee the process.
The company stated that it had no option but to cease trading with immediate effect, confirming that it would not complete any ongoing or future work.
Importantly, the administration applies only to Consumer Energy Solutions and does not impact other firms operating under the wider City Energy Group.
“The company has been placed into administration and has stopped trading with immediate effect,” the notice stated.
Employees and creditors are being contacted directly by the administrators, who confirmed that staff do not need to take any action at this stage.
How many Consumer Energy Solutions jobs have been lost?
A total of 295 employees have been made redundant. The job losses affect workers across sales, project planning, heating engineering, insulation installation and office support roles.
Staff were informed of the decision on Friday, bringing an abrupt end to what had been a major employer in parts of South Wales.
Hello! @WelshGovernment? Anybody there?
If you can tear yourselves away from saving the planet, opening borders, fighting Islamophobes and the far right, you might like to give some attention to Wales.
And the case of Consumer Energy Solutions.
This company is now in… pic.twitter.com/NM2ffYH4JS
— Jac o’ the North (@JacotheNorth) January 13, 2026
For many workers, CES provided stable local employment in an industry that has already seen job volatility over the past two years.
Why is the UK energy installation sector under pressure?
While CES did not give detailed financial figures, the company cited an inability to continue trading. This reflects broader challenges across the UK energy efficiency and retrofit market.
Rising operating costs, tighter household budgets, uncertainty around government-backed energy schemes and intense competition have made trading increasingly difficult for mid-sized installation firms.
Although demand for greener homes remains a long-term priority, short-term market conditions have proven difficult, particularly for regional employers.
South Wales has seen rapid growth in energy-related jobs in recent years, making the sudden loss of consumer energy solutions jobs especially damaging for the local workforce.
What happens now for CES customers?
Customers with unfinished or faulty installations will no longer receive follow-up work from CES. The company has confirmed it cannot carry out repairs, remedial work or ongoing installations.
Affected customers are being advised to contact their insurance-backed guarantee providers, which are designed to protect homeowners if an installer stops trading.
While this should ensure essential work is completed, delays are expected as claims are processed.
Local impact
CES had become a recognised employer in Swansea and the Rhondda Cynon Taf area, particularly among skilled tradespeople. The sudden closure leaves many workers seeking alternative employment in a competitive market.
Local job centres, recruitment agencies and industry bodies are expected to step in to support displaced staff, with some workers likely to move into construction, housing maintenance or renewable energy roles elsewhere in Wales.
