Millions of Apple and Samsung Users in the UK Could See £480m Payout in Qualcomm Case
Millions of UK consumers who bought Apple or Samsung smartphones may be in line for compensation after Which? launched a high-profile legal challenge against tech giant Qualcomm.
The legal battle, which begins today at the Competition Appeal Tribunal in London, centres on whether Qualcomm misused its market power.
The consumer watchdog argues that the company imposed inflated licensing fees on manufacturers such as Apple and Samsung—costs that were ultimately passed on to customers.
Which? claims the alleged overcharging affected anyone who bought an Apple or Samsung smartphone between October 1, 2015, and January 9, 2024.
If the first stage of the case is successful, the tribunal will move to a second phase, where Which? aims to secure damages estimated at £480 million.
“This trial is a huge moment. It shows how the power of consumers, backed by Which?, can be used to hold the biggest companies to account if they abuse their dominant position,” said Which? Chief Executive Anabel Hoult.
She added, “Without which? bringing this claim on behalf of millions of affected UK consumers, it would simply not be realistic for people to seek damages from the company on an individual basis, that’s why it’s so important that consumers can come together and claim the redress they are entitled to.”
If the claim succeeds, around 29 million UK users could receive compensation of roughly £17 per phone. Consumers who purchased certain Apple or Samsung models would automatically be included in the claim.
The five-week trial will determine whether Qualcomm indeed leveraged its position unfairly in the UK market. At this stage, there is no guarantee that compensation will be awarded.
How to Save on Your Mobile Phone?
While waiting for the tribunal outcome, many users can still reduce their phone bills. SIM-only deals are often the cheapest because they exclude the handset, covering only minutes, texts, and data.
It’s worth comparing your current plan with other providers. Check your data and call usage first to choose the right package. If you’d rather stay with your provider, negotiating a lower rate is possible, though those in contract might face exit fees for switching